Privacy Policy & Cookie Policy

PRIVACY POLICY

EMCC Global (European Mentoring & Coaching Council IVZW/AISBL) is an international not-for-profit organisation incorporated in Belgium and having its registered office at 1060 Brussels (Belgium), Avenue Paul-Henri Spaak 17, with enterprise number (RPM, Brussels) 0819.495.590.

Scope. EMCC Global is committed to protecting your personal data. Our Privacy Policy contains important information about what personal data we collect, what we do with that information, who we may share it with and why, and your choices and rights when it comes to the personal information you have given us.

This Privacy Policy applies when EMCC Global processes your personal data as a data controller in accordance with applicable data protection laws and regulations, in particular in the following cases:

• You use our website,
• You use our products or services,
• We conclude a contract with you or your employer, or
• You communicate with us.

If you have any question about this Privacy Policy after having read the information below, please contact [email protected]

Changes. EMCC Global may modify this Privacy Policy and will comply at any time with the applicable data protection laws and regulations.  Please read from time to time the Privacy Policy on our website.

WHAT IS CONSIDERED PERSONAL DATA?

Personal data is any information that relates directly or indirectly to a natural person and that can be used to find out your identity. This includes such information as your name, address, telephone number, but can also be your location or the IP number of your computer.

The provisions below apply to each user of our website and to each data subject of whom we process personal data.

WHAT PERSONAL DATA DO WE PROCESS, FOR WHAT PURPOSE AND ON WHAT LEGAL BASIS?

1. We will only process your personal data:

• for the purposes specified in this Privacy Policy; and
• if we have a legal basis to do so.

2. The legal grounds on which we may rely are as follows:

• Contract– A contract with you that we are required to perform or to take steps to perform before entering into a contract with you.
• Consent– Your free consent where you are informed of what this consent means before you consent.
• Legitimate interest– A legitimate interest that we as an organization pursue, including also to optimize our services.
• Legal obligation– A legal obligation that we must comply with.

3. We do not subject your personal data to automated decision-making, including profiling.

Below we explain which categories of personal data we process, for what purposes we process your personal data.

WHAT INFORMATION DO WE KEEP AND FOR WHAT PURPOSE?

COOKIES

Cookies are small text files stored by the browser on your computer or other device when you visit our website. For information on the manner how we process personal data through cookies, we kindly refer you to our Cookie Policy, available on https://emccdrive.org/YUFh6msWP1Gi8J2tLQpssepOoKkBZ5bwIs79DPTJ

FINANCIAL TRANSACTIONS

EMCC Global is registered as a not for profit organisation in Belgium. According to Belgian law we are required to keep financial records showing any payments you make to us for ten years e.g. your membership (if direct with EMCC Global), buying a book, booking a conference place, paying for accreditation application etc. This information is kept separate from your membership record. We will never use these details to contact you in regard to anything except your payments.

If you pay your membership to an EMCC country or regional organisation then you must contact that organisation regarding that financial transaction.

MEMBERSHIP

When you apply for membership with EMCC Global we require you to let us have your name, country, city, telephone number, and email address. We keep this information in order to maintain your membership. You can optionally also provide other details such as your full address, your website etc.

These details are only kept for the purposes of maintaining your membership. You are free to withdraw this information at any time online by making changes in your membership record and we will immediately remove it from our database or by contacting us directly as specified in this Privacy Policy. By removing essential personal data you will be cancelling your membership of EMCC Global.

FIND A MENTOR/COACH/SUPERVISOR

If you are a member of EMCC Global you automatically have a ‘Find a Mentor/Coach/Supervisor’ profile on our website which is publicly searchable. The profile is created using your membership data. You can add information to this profile including a CV, areas of expertise (your profile will automatically be set to ‘general’), the languages you speak, which countries you work in, links to your website etc.

You can remove your publicly listed profile from our website at any time by amending the Find a Mentor/Coach/Supervisor part of your membership record. Changes in this area do not affect your membership record.

ACCREDITATION

When you make an enquiry about accreditation we make a log of the nature of your enquiry, your contact details, our response, and if you proceed to the application stage. We use this information to:

• Contact you to support you in your application queries and application process
• Anonymously to gather statistics about the types of accreditation enquiries we are receiving
• Anonymously to improve the support we give to accreditation enquiries.

You can view your record at any time and also request for us to remove this data. Once you are accredited we keep your contact data and contact history so that we can:

• Report on our accreditations as part of our self-regulatory status
• Remind and assist you at the time of renewal or in the case of an upgrade request
• Continuously improve our accreditation processes and assessor training
• Publish your accreditation award on our website for public access. You can request to not have your award data published.

EVENTS

You will be asked to sign a separate privacy consent form for the event. We adhere to the following general principles. When you buy a ticket for one of our conferences, webinars, or any other type of event we keep a record of your personal data before, during, and after your purchase.  Before and during the conference the data is used to ensure that you get the most out of your event.

After the event we keep your data so that we can let you know of other events that you might be interested in.

For conferences specifically:

• If you want to use the information on our conference app after the conference we need to keep your name and email address and which conference you attended to enable you to have access.
• We may share your name, country, organisation, and email address for networking purposes with other delegates via the conference app.

OTHER

We may also process the above categories of personal data to protect our legitimate interests or those of third parties, including fraud detection, if you compromise or threaten to compromise the security of our systems or those of third parties. In addition, we may process categories of personal data in the context of business transactions (e.g. an acquisition). For this, we rely on our legitimate interest.

We may be legally obliged to process or disclose the above categories of personal data to a competent (judicial) authority or their representatives as a result of their reasonable request or to the police on our own initiative if we have reasonable grounds to believe that your use of our products or services would constitute a criminal offence. We may also be legally obliged to process the above personal data in order to comply with any other legal obligation incumbent on us, such as accounting obligations.

FROM WHOM DO WE RECEIVE YOUR PERSONAL DATA?

In most cases, we receive your personal data directly from you. In other cases, we receive your personal data from one of our partners, such as organizers of our events or other partners. If we act as a processor for our partner(s), we will only process your personal data in accordance with the instructions of our partner(s).

HOW DO WE SECURE YOUR PERSONAL DATA?

We will take appropriate technical and organizational measures to protect your personal data against unauthorized access or theft, as well as against accidental loss, manipulation or destruction. You understand, however, that the protection of your personal data is a reasonable efforts obligation. Access to your personal data occurs only on a need-to-know basis and is subject to appropriate confidentiality obligations.

We save the information you provide on specially protected servers. These servers can be accessed only by a limited number of selected persons.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We may share your personal data with third parties to process your personal data for the purposes described above, for example:

• To provide you with our products, services and website (such as a hosting provider); or
• To provide you with our marketing emails (such as a marketing company); or
• To fulfil our contractual obligations towards our partners.

These third parties may only process your personal data in accordance with our instructions if they act as a processor, or in accordance with the instructions of our partner if we act as a processor. We also ensure that all such third parties are selected with due care and are committed to maintaining the security and integrity of your personal data.

We may be required by law to share your personal data with competent authorities or their agents, judicial authorities, government agencies or bodies, including competent data protection authorities, in order to comply with a legal obligation as set out above.

 We do not share your personal data in any identifiable way with third parties other than those mentioned above without your consent. We never sell your data to third parties.

WHERE DO WE PROCESS YOUR PERSONAL DATA?

1.  In order to process your personal data for the purposes set out above, we may transfer your personal data to third parties who process on our behalf outside the EEA. Any entity outside the EEA that processes your personal data is required to adhere to adequate safeguards in relation to the processing of your personal data. Such safeguards may result from:

• • • an adequacy decision by the European Commission; or
    • contractual guarantees or Standard Contractual Clauses.

1. We may transfer anonymised and/or aggregated data to third parties outside the EEA. If such a transfer occurs, we will ensure that safeguards are in place to ensure the security and integrity of your data and any rights relating to your personal data that you might enjoy under applicable law.

HOW LONG DO WE PROCESS YOUR PERSONAL DATA?

Your personal data will only be processed for as long as necessary to achieve the above purposes or, if applicable, until your consent is withdrawn.

LINKS TO OTHER WEBSITES

Our website contains links to other websites e.g. our accredited training providers websites or individual coach/mentors listed in our ‘Find a Mentor/Coach’ database. We have no influence on compliance with data protection laws by the operators of these sites. We advise you to carefully read the privacy policies on these websites before providing any personal data.

WHAT ARE YOUR RIGHTS?

Based on the General Data Protection Regulation (GDPR), you have the right to access, rectification, deletion, restriction, objection and data portability and under the conditions stipulated in the GDPR.

If the processing of your personal data is based on your consent, you can withdraw your consent for the storage of your personal data at any time. The data will then be deleted immediately provided that it is not prescribed by law or needed for billing or accounting purposes or as soon as these purposes are fulfilled.

You have the right to object to the processing of your personal data that we process based on our legitimate interests. We shall no longer process your personal data for these purposes, unless our legitimate grounds for processing override your interests, rights, and freedoms.

If you object to the processing your personal data for direct marketing purposes, your personal data shall no longer be processed for such purposes.

If you have any questions on this privacy policy or wish to exercise your above rights, please contact [email protected].

We will notify you when we have received your request. If it appears that your request ha s been accepted, we will process your request as soon as reasonably possible and no later than thirty (30) calendar days after receiving it.

MAKING A COMPLAINT

We hope that you will never have a reason to complain about the personal data we store about you. If you do have concerns please first contact [email protected] so that we can work with you to put things right.

You also have the right to make a complaint to the Belgian supervisory authority:

Autorité de la protection des données – Gegevensbeschermingsautoriteit (APD-GBA)

Rue de la Presse 35 – Drukpersstraat 35

1000 Brussels

Tel. +32 2 274 48 00

Fax +32 2 274 48 35

Email: [email protected]

Website: www.dataprotectionauthority.be

COOKIE POLICY

EMCC Global (European Mentoring & Coaching Council IVZW/AISBL) is an international not-for-profit organisation incorporated in Belgium and having its registered office at 1060 Brussels (Belgium), Avenue Paul-Henri Spaak 17, with enterprise number (RPM, Brussels) 0819.495.590.

Scope. This Cookie Policy informs you about the use of cookies.  By continuing to use this website after you have been informed of our use of cookies and have been given the opportunity to change your cookie settings, you agree that you have read all information about such use and that you consent to that use of the selected cookies as set out in this cookie policy below. If you would like more information about how we process your personal data, other than through cookies, we kindly refer you to our Privacy Policy: https://emccdrive.org/LMQY54EWrzW3ULvydRZr5fcsRsVICMizrZN3xA4z

If you have any question about the placing of cookies after heaving read the information below, please contact [email protected]

 Changes. EMCC Global may modify this Cookie Policy and will comply at any time with the applicable data protection laws and regulations.  Please read from time to time the Cookie Policy on our website.

WHAT IS A COOKIE?

A cookie is a small text file that contains a string of characters and uniquely identifies a browser on a device connected to the Internet. Cookies may be placed in your browser when you visit our websites. When you visit the website later again, the website recognizes your browser and can for example retain your preferences. Information that a cookie saves may include personal data such as your IP-address.

Our websites may mention external links to document certain information. These links are marked with a specific symbol indicating that you are leaving our website.  The activation of these links is your responsibility. We advise you to carefully read the privacy and cookie policies on these websites.

EMCC Global is the site owner of the following websites and their related subdomains:

• emccglobal.org
• emccconference.org
• emccbooks.org

WHY DO WE USE COOKIES?

Cookies help us to provide you with a better user experience when you visit our websites. We may also collect information about your device, as well as behavioral data of your device usage on our website (e.g. pages viewed, links clicked, documents downloaded).  If you do not want to receive cookies, you can change your browser settings on the device you are using to access our websites.

WHAT TYPES OF COOKIES DO WE DISTINGUISH?

We classify cookies according to their origin, purpose and lifespan. Below we explain what this means:

1. Origin: we distinguish cookies depending on who places cookies.
   1. First party cookies are placed and managed by us; and
   2. Third party cookies are placed and managed by a third party.

2. Purpose: we distinguish different cookies according to their purpose.
   1. Strictly necessary cookies are essential in order to use our website;
   2. Functional/Preference cookies collect information about your preferences to improve the functioning of our website to you; and
   3. Analytical/Statistic cookies collect information about the use of our website to improve our website to the benefit of all visitors.

3. Lifespan: we differentiate cookies according to how long they are stored.
   1. Session cookies are stored in the your browser during the session and are deleted when closing your browser; and
   2. Persistent cookies are stored longer than the session and are not deleted until they have reached their expiry date, a new version of the cookie is placed or the cookie is deleted manually.

WHAT TYPE OF COOKIES DO WE USE?

Without your prior consent, we only place the cookies that are strictly necessary to make our website work properly. For all other cookies we ask your permission first.

Cookies usually have an expiration date.  For example, some cookies are automatically deleted when you close your browser (the ‘session cookies’), while others can be stored longer on your device, sometimes until you delete them manually (the ‘persistent cookies’).

You will find below a list of the cookies that we place when you visit our websites:

1. Strictly necessary cookies

Strictly necessary cookies help make our websites usable by enabling basic functions like page navigation and access to secure areas of the website. Our websites cannot function properly without these cookies.

1. Functional/ Preference cookies

Functional or preference cookies enable our websites to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.

1. Analytical/Statistics

Analytical or statistic cookies help us to understand how you interact with our websites by collecting and reporting information anonymously.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

2. We may share your personal data with third parties to process your personal data for the purposes described above, for example:
   1. To provide you with our products, services and website (such as a hosting provider); or
   2. To provide you with our marketing emails (such as a marketing company); or
   3. To fulfil our contractual obligations towards our partners.
3. These third parties may only process your personal data in accordance with our instructions if they act as a processor, or in accordance with the instructions of our partner, if we act as a processor. We also ensure that all such third parties are selected with due care and are committed to maintaining the security and integrity of your personal data.
4. We may be required by law to share your personal data with competent authorities or their agents, judicial authorities, government agencies or bodies, including competent data protection authorities, in order to comply with a legal obligation as set out above.
5. We do not share your personal data in any identifiable way with third parties other than those mentioned above without your consent. However, we may send anonymised and/or aggregated data to other third parties who may use this data to improve our services and for marketing purposes.

WHERE DO WE PROCESS YOUR PERSONAL DATA?

2. In order to process your personal data for the purposes set out above, we may transfer your personal data to third parties who process on our behalf outside the EEA. Any entity outside the EEA that processes your personal data is required to adhere to adequate safeguards in relation to the processing of your personal data. Such safeguards may result from:
   • an adequacy decision by the European Commission; or
   • contractual guarantees/Standard Contractual Clauses.
3. We may transfer anonymized and/or aggregated data to third parties outside the EEA. If such a transfer occurs, we will ensure that safeguards are in place to ensure the security and integrity of your data and any rights relating to your personal data that you might enjoy under applicable law.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data will only be processed for as long as necessary to achieve the purposes described above or, when we have asked you for your consent, until you withdraw your consent. As a general rule, session cookies are deleted when closing your browser and persistent cookies are only deleted when they have reached their expiry date, a new version of the cookie is placed or the cookie is deleted manually.

HOW DO WE KEEP YOUR PERSONAL DATA SECURE?

The security and confidentiality of the personal data we process is important to us. That is why we have taken measures to ensure that all personal data processed is kept secure. These measures include technical and organizational measures to protect your personal data.

WHAT IF YOU DO NOT WANT COOKIES?

1. Browser settings: you can adjust your browser settings to prevent cookies from being placed on your device. How you adjust these settings and your consent to use the cookies depends on the browser you are using.
2. Private browsing: you can use the private browsing mode of the browser that you are using. If you are browsing in private browsing mode, the cookies placed will be deleted when you close the browser.
3. Delete:you can manually delete placed cookies from your device. To do so, go to your browser settings.

Caution: please note that changing the browser settings or deleting cookies may result in certain parts of our website no longer working properly. Please also note that you may need to change the browser settings of multiple browsers if you use different browsers.

WHAT ARE YOUR RIGHTS IN RELATION TO COOKIES?

To withdraw your consent to the placement of cookies, please see here above. For your other rights and how to exercise those rights and how to make a complaint, please refer to the Privacy Policy: https://emccdrive.org/LMQY54EWrzW3ULvydRZr5fcsRsVICMizrZN3xA4z