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ISMCP Standards

What are the core standards?

EMCC applies six core standards to programmes as follows:

1. Clarity of purpose

  • The strategic drivers and objectives of the programme are clearly defined.
  • The intended outcomes and benefits of the programme are understood by all the stakeholder audiences.
  • The outcomes are translated into viable and well understood learning objectives for each mentoring and/or coaching relationship.

2. Stakeholder training and briefing

  • Participants and stakeholders understand the concept of mentoring and/or coaching and their respective roles.
  • Participants are aware of the skills and behaviours they need to apply in their roles as mentors/coaches and mentees/coachees; and have an opportunity to identify skills gaps.
  • Learning support is available throughout the first 12 months of their involvement in the programme.

3. Process for selection and matching

  • Participants and stakeholders understand the selection and matching methodology and criteria.
  • Mentors and/or coaches are selected to meet the specific needs of mentees and/or coachees.
  • Both mentors/coaches and mentees/coachees have an influence on whether they participate and who they agree to pair with
  • There is a process for recognising and unwinding matches that do not work; and for reassigning the participants, if they wish.

4. Processes for measurement and review

The programme is reviewed and measured sufficiently frequently and appropriately to:

  • Identify problems with individual relationships
  • Make timely adjustments to programme processes
  • Provide a meaningful cost-benefit analysis and impact analysis.

5. Maintains high standard of ethics

  • Roles and responsibilities of all stakeholders are clearly defined and communicated to all key stakeholders.
  • The programme adheres to clear guidelines on the behaviour and responsibilities of all stakeholders.
  • There is a process for recognising and managing conflicts of interest between stakeholders (e.g. between mentees and/or coachees and the organisation).

6. Administration and support

  • Participants have adequate support throughout the formal programme and, where appropriate beyond.
  • The programme is managed professionally, the programme methodology and processes are transparent and available to all key stakeholders.

Find an EMCC Mentor/Coach, Supervisor, or Global Volunteer

Search through our database to find an EMCC Mentor/Coach or EMCC Accredited Supervisor near you who matches your requirements. If you are an EMCC mentor/coach or EMCC Accredited Supervisor and wish to edit the basic profile already in place then please log in, go to membership, then choose the option for 'My Account'.

You can also use this search facility to find all our EMCC Global Volunteers, see who volunteers for what, and contact them via their EMCC email addresses. If you are an EMCC Global Volunteer and wish to amend your volunteer profile please contact [email protected]